Please refrain from enclosing products other than those in the same order.

About Ordered Products

Please place your order within the specified period.
Orders received after this period may be cancelled.

We cannot accept cancellations of orders after they have been placed, as we carefully craft each product to meet the customer's order.

After the product sales deadline, size changes are not possible.

In the following cases, we will cancel the order.

We may cancel your order in the following cases

• In the event that we are unable to obtain approval from the organization to which you are making payment.
• If the order is judged to be for the purpose of resale.
  
• In any other cases where we deem it necessary to cancel the order.

About Flash Sales

We will sell products for a limited time on a sudden basis until the stock runs out.
＊We may cancel the order if the inventory is overstocked.

In the event that we cancel the order

In the following cases, we may cancel the order

• In the event that we are unable to obtain approval from the organization you are paying to.
• In the event that an error occurs due to a credit card payment overlapping with an overseas payment.
• In any other cases where we deem it necessary to cancel the order.

How to check your order history

This service is for members only. Please click here to learn how to register as a new member. (Registration is free.)

1. After logging in, click on "Account" in the menu.
   
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   [Smart Phone]
   
   
   
   
   
   
2. You can check your order history on My Page.